HighEdWeb becomes Digital Collegium on Nov. 1. Discover the new brand

Crafting an audience-centric approach to crisis management

How does your campus define a crisis, and who determines that definition? The key to successfully managing a crisis is having an effective communications plan and intently listening to what your audiences are saying. When campus stakeholders understand their roles and expectations, communications teams can more effectively focus on the important parts. Using social listening, […]

Cozying up to chaos and other life lessons: Getting started with governance in higher ed

“Governance” sounds like work. Like bureaucracy. Like “no.” It doesn’t have to be this way. Governance is most effective when it looks like help and sounds like “yes.” Governance should be empowering, enlightening, supportive of goals and flexible enough to allow innovation. But where do you start? How do you go from the Wild Wild […]

Design for storytelling: Building a platform for sharing the lived experiences of race at a PWI

Can technology help predominantly white institutions reckon with their racial histories in a just and equitable way? We attempted this with Lived Experiences: Race at Miami University — an online collaborative storytelling project that chronicles the history of racial dynamics at Miami University of Ohio. Lived Experiences is a media-rich website that brings together oral […]