What if the real issue isn’t your content management system but how you’re using it? I’ve spent 19+ years of my career thinking about this question, as a technical trainer for CMS authors, and as a developer of CMS authoring interfaces. Attend this session to identify sources of “mess,” and along with some strategies you […]
Tag: UX/UI
In multiple surveys, McGill’s community of site managers, editors and content creators expressed an eager interest in ensuring our digital spaces support and align with McGill’s DEI-related strategic goals. They’ve also told us they’re not sure which steps to take to make that happen. To encourage an actionable understanding of what diversity, equity and inclusion […]
The EdPlus team at ASU leverages various machine learning models to meet the goals of different departments while serving prospective and current students. Our comprehensive web behavior data is used to power enrollment propensity models that output a lead score for each prospect who expresses an interest in ASUOnline. Qualitative data from surveys, calls, SMS […]