HighEdWeb becomes Digital Collegium on Nov. 1. Discover the new brand

Helping students navigate a confusing landscape: A UX case study

An aging site for students at Penn State World Campus, built on an out-of-date platform, needed to be replaced. But stakeholders were mistrustful of the web team, there was little agreement among stakeholders about what was important to students and students seemingly weren’t even finding the site within a confusing institutional web landscape. In response […]

Evaluating accessibility when time is scarce

Accessibility evaluation is something that, with practice, becomes second nature. It is incredibly detailed work requiring technical knowledge, patience and knowledge of specific tools. However, for many, it is also not something we do daily. It is just one of many things we must do to help advance accessibility within our organizations. Time needs to […]

Maslow was right: The higher ed hierarchy and your digital UX

With the intense pressure on ROI in higher education, telling a compelling story with your digital experience is more important than ever. But what does your audience need at each stage of their journey so they smoothly move forward to the next? And what are the most powerful ways to respond to those needs at […]