Whether you manage a single platform or work with hundreds of editors on hundreds of websites, your digital ecosystem requires governance. Documenting the processes, policies and people involved can help provide clarity, streamline decision making and illuminate areas that are ripe for change. Through case studies and practical advice, this session will address different approaches to governance, […]
Tag: redesigns
The Harvard University homepage redesign marked a departure from our previous homepage content strategy. Instead of starting with the stakeholders and trying to surface everything that is important to everyone at the institution, we let extensive user research efforts guide our project. This research then informed a narrative framework and messaging engagement that focused on […]
The last few years have taught us how important it is to meet students where they are. Montgomery County Community College has been able to increase student engagement and outreach through an interactive and collaborative portal. With a centralized location for student messaging, events and resources, we have been able to create a personalized experience […]