Montgomery County Community College relies heavily on student and user input when ensuring that the college’s technology is usable and that processes are set up in a way that makes sense for our users. We developed the concept of the Student Usability Board five years ago to obtain input surrounding technology investments, communications and process […]
Tag: Other cool stuff (OCS)
We live in a modern world where vendors can provide your college with cloud-based, enterprise-level solutions. Why then, would anyone decide to build a new “application and registration” system from scratch? Initially, this was not a project my small team wanted to take on. However, after several expensive false starts with vendors, we came to […]
Content governance at scale is hard. We often have to work with content editors and subject matter experts with wildly varying skill sets, abilities and focuses, while at the same time engaging a wide variety of audiences with time and money to spend in many other places. Trying to manage this organized chaos in a […]