HighEdWeb becomes Digital Collegium on Nov. 1. Discover the new brand
In this session, I’ll make the case for the extreme benefits of hiring graduate students in web and marketing offices. We’ll cover the process I take every graduate student through to set them up for success in our office and beyond, from job market research to crafting bespoke work responsibilities to the custom knowledge stack […]
In today’s rapidly evolving landscape of higher education, institutions are constantly seeking innovative ways to enhance student support services while minimizing administrative overhead. Find out how Montgomery County Community College integrated artificial intelligence and live chat with their CRM and ticketing systems to provide support to users when they need it. This session explores how […]
An aging site for students at Penn State World Campus, built on an out-of-date platform, needed to be replaced. But stakeholders were mistrustful of the web team, there was little agreement among stakeholders about what was important to students and students seemingly weren’t even finding the site within a confusing institutional web landscape. In response […]