Artificial intelligence is reshaping the way we interact with content, but its real value lies in making experiences more seamless, accessible, and inclusive. In this keynote, we explore the transformative impact of AI on user experience today, using examples from media and higher education. From AI-powered sign language interpretation to real-time captioning, AI is breaking down barriers and making content more accessible than ever.
Yet, to build truly effective AI solutions, particularly in higher education, we must collaborate directly with users with disabilities — students and educators alike. As AI-driven assistants begin to manage administrative tasks, streamline workflows, and personalize learning experiences, what does this mean for the future of higher education? Have we built systems that everyone — regardless of ability — can navigate with ease?
Presenter
Niki Ramesh — Canadian Broadcasting Corporation (CBC)
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